ADA Manager
Principal Human Resources Specialist-Hybrid

Recruitment #230316-0192MP-001

Location
Hartford, CT

Date Opened
3/17/2023 12:00:00 PM
Salary
$90,333 – $123,158 annually
Job Type
Open to the Public
Close Date
3/28/2023 11:59:00 PM
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INTRODUCTION

Are you an HR professional looking to make an impact by serving the public through meaningful work?
Are you passionate about working in a team environment and fostering a strong culture of customer service?
If so, this is the opportunity for you!

The State of Connecticut, Department of Administrative Services (DAS) has an exciting opportunity for you to join us as an ADA Manager (Principal Human Resources Specialist) for the Benefits & Leaves Unit.

As an ADA Manager we can offer you:
A hybrid telework schedule
Industry leading health benefits, including medical and dental coverage
Competitive starting salary and structure
Extensive pension plan and supplemental retirement offerings
Paid time off – including 13 paid holidays per calendar year
Professional growth and paid professional development opportunities
Find out more about the benefits of being a confidential employee covered by the State of CT Manager’s Guide here!
Culture that encourages a healthy work-life balance to all employees!
The Role:
You will report directly to the Statewide Human Resources Program Manager and lead a team of ADA specialists whose primary function will be to handle disability accommodation requests in alignment with the Americans with Disabilities Act (ADA).  The successful candidate will promote a strong culture of customer service that will ensure program effectiveness and optimal service delivery in support of our agency’s objectives.

The ADA Manager will:
Plan workflow, determine priorities and supervise the work of a specialized service delivery team.
Develop and train your team on all aspects of the ADA accommodation process.
Monitor daily activities of ADA Specialists to ensure desired productivity and service goals are met in accordance with high standards of excellence.
Serve as the primary subject matter expert for your team and the central point of contact for all ADA related escalations.
Administer case management for accommodation requests that require complex interpretation of eligibility.
Advise managers and employees on the interaction of the various leave entitlements and the ADA.
Communicate with agency human resources partners, bargaining unit representatives and other stakeholders to ensure cooperative relationships.
To be successful in this role, you must be able to motivate your team in a high paced, high volume setting while maintaining a working environment conducive to positive morale and teamwork.  You should also be able to effectively interact with people at all levels and possess excellent interpersonal, written and verbal communication skills.

Position Highlights:
Full-time, 40 hours per week
Monday through Friday schedule
First shift hours
Centrally located in Hartford, CT (450 Columbus Blvd) with easy access to all major highways
Who We Are
The State of Connecticut has centralized its Human Resources function with the following goals:
• Support Connecticut’s Growth – To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
• Drive Continuous Innovation – To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
• Provide Rewarding Careers – To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.

Please watch the video below about what it’s like to be a State employee!

SELECTION PLAN
To Apply:
Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.
For assistance in applying, please visit our ‘Applicant Tips on How to Apply’ page.
The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
Important Next Step Information for After You Apply:
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting’s closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question’s expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user’s spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Connect With Us:
If you have any questions pertaining to this recruitment please contact Jasmyn Raymond at Jasmyn.Raymond@ct.gov and reference the recruitment number.
Follow the State of Connecticut on LinkedIn.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services (DAS) this class is accountable for acting as a working supervisor or for performing highly complex activities within a specialized service delivery team or a unit with statewide impact.
EXAMPLES OF DUTIES
Supervises and provides guidance over the work of a specialized service delivery team;
Plans workflow and determines priorities;
Proposes, formulates and implements policies and operational procedures, including changes that streamline human resources systems and take advantage of technology;
Interprets, administers and ensures compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
Develops new job classifications and new job classification series and uses job evaluation systems and methodologies to evaluate jobs and set salaries;
Evaluates team and provides guidance and assistance on complex issues;
Conducts or assists in conducting performance evaluations;
Communicates with agency human resources business partners, bargaining unit representatives and other stakeholders to ensures cooperative relationships;
Provides training and development to team members and/or other staff;
Conducts difficult recruitments involving high level positions;
Advises administrative officials, managers and supervisors regarding policies and guidelines;
Collaborates with administrative officials in strategic planning to ensure alignment of activities with organizational goals and strategies;
Monitors and plans for emerging program needs;
Analyzes and resolves complex situations and issues;
Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies;
Prepares or directs preparation of reports, manuals and correspondence;
Interprets and ensures adherence to collective bargaining agreements;
Leads the processing of workers’ compensation claims;
Acts as a lead in such areas as leaves (e.g., family, medical, military), and tuition reimbursement;

Serves as a project team leader on complex human resources projects involving the conduct of best practice research and the development and implementation of new systems, training initiatives and other projects with statewide impact;
Participates in the recruitment and hiring of staff, including outreach, interview and selection;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge ofhuman resources management principles and practices;
relevant state and federal laws, statutes, regulations, policies and procedures;
Knowledge ofemployment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation, human resources information systems and labor relations;
Considerableinterpersonal skills;
oral and written communication skills;
conflict resolution skills;
Considerable ability tosupervise and lead team to accomplish goals and objectives;
analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements;
Ability tostrategically plan including succession planning;
apply innovative solutions to organizational problems;
supervise.
MINIMUM QUALIFICATIONS – GENERAL EXPERIENCE
Eight (8) years of professional experience in human resources or equal opportunity/affirmative action or labor relations management.
MINIMUM QUALIFICATIONS – SPECIAL EXPERIENCE
One (1) year of the General Experience must have been at the full working level in human resources management.

NOTE: For state employees this experience is interpreted at the level of a Human Resources Specialist, Human Resources Generalist 2 or Equal Employment Opportunity Specialist 2.
MINIMUM QUALIFICATIONS – SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
A Master’s degree in human resources management, labor relations, business administration, public administration, or closely related field may be substituted for one (1) additional year of the General Experience.
A law degree may be substituted for two (2) additional years of the General Experience.
For state employees one (1) year as a Human Resources Specialist or Human Resources Generalist 2 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS
Bachelor’s Degree or higher.
Experience supervising human resources professionals.
Experience managing the interactive process for accommodation requests submitted pursuant to the Americans with Disabilities Act (ADA).
Experience managing the interaction of federal and state leave programs in conjunction with the application of an employee’s rights under the Americans with Disabilities Act (ADA).
Experience developing and maintaining partnerships with stakeholders including employees, supervisors, management, and union leaders.
Experience utilizing Human Resources Information Systems (HRIS) and employee file management systems.
SPECIAL REQUIREMENTS
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
Incumbents in this class may be required to travel.

CONCLUSION
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.