Position Summary:

The PCW Management Center, a single-family office located in Mystic, CT, is recruiting for an experienced Senior Human Resources Generalist to support a growing team of 80+ employees across 6+ multi-state locations. The ideal candidate will have strong, demonstrated experience developing, administering, and leading all functions across the HR-spectrum.

This position qualifies for a hybrid remote work arrangement with the employee expected to be in-office three full days per week.

Position Responsibilities:

Compensation and Benefits:

–  Manage benefits programs. Assist with annual review of all benefits programs (insurance programs, etc.), conducting cost/benefit analysis, and recommending course of action. Serve as primary liaison throughout the year between benefits providers and staff

–  Lead salary benchmarking initiatives. Prepare annual review of industry wages and salary by identifying and researching appropriate salary surveys

–  Responsible for payroll reporting and payment process

Compliance and Operations:

–  Maintain and manage the HR files, HRIS system and payroll system, ensuring data integrity

–  Ensure compliance with various federal, state, and local labor laws

–  Manage HR audits (worker’s compensation insurance audits, Department of Labor audits)

–  In concert with our legal partners, maintain and update policy and procedures manuals and employee handbooks. As necessary, identify and draft relevant policies/procedures for inclusion in the manuals and handbooks.

–  Develop, maintain, and update HR-related documents (i.e., org chart, performance review forms, etc.)

Employee Life Cycle:

–  Manage the HR onboarding process (state and federal tax and I-9 paperwork, social security number verification, benefits paperwork, and payroll setup) as well as the offboarding process

–  Draft and update job descriptions

–  Lead and administer the annual review process

–  Work with management to document and resolve employee performance issues, including developing and administering coaching plans

–  Seek ways to improve and formalize HR department functions and procedures; identify and address gaps in HR department

Employee Relations & Engagement

–  Advise employees and managers on HR policies, employee relations, and conflict resolution

–  Lead investigations into employee complaints, disciplinary actions, and workplace concerns, ensuring fairness and compliance

–  Identify and implement projects to support employee engagement, satisfaction, and retention

Strategic HR Support

–  Partner with leadership to support organizational change and workforce planning initiatives

–  Analyze HR metrics (turnover, engagement, absenteeism, etc.) to provide insights and recommendations

Required Qualifications:

–  Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field

– HR Certification (SHRM-CP/SCP, PHR, SPHR)

–  Minimum 7-10 years of progressive HR experience

–  Experience administering HRIS and payroll systems

–  Demonstrated experience with employment law compliance and best practices

–  Superior organizational skills, attention to detail and ability to prioritize

–  Must have the ability to manage multiple projects and tasks simultaneously

–  Ability to work independently and as part of a team

–  Excellent verbal and written communication skills

Preferred Qualifications:

–  Master’s degree in Human Resources, Organizational Psychology, Business Administration, or related field

–  Experience with Bamboo HR and Paychex Flex

Benefits: PCW Management offers a generous benefits package including paid time off, 401(k) with employer match, employer-paid health, dental, vision, and life/long term disability insurance.